Ask Arthur Terms and Conditions
(Last Updated: September 18, 2025)
By submitting your phone number and clicking "Sign Up," you agree to the following terms and conditions governing your participation in the AskArthur SMS communication program provided by Ronin Tech LLC ("AskArthur") and its affiliated restaurant partners.
1. Consent to Receive Automated Messages
By opting in, you expressly consent to receive recurring automated SMS/MMS text messages at the mobile number provided. Messages may include transactional notifications (e.g., order updates, pickup/ready notifications, delivery notifications) and customer support communications.
Consent is not a requirement for purchase.
This consent is provided in compliance with:
U.S. Telephone Consumer Protection Act (TCPA)
Canadian Anti-Spam Legislation (CASL)
EU General Data Protection Regulation (GDPR)
2. Message Frequency & Carrier Charges
Message frequency will vary based on your interactions and service usage. Standard message and data rates may apply as determined by your wireless carrier and mobile plan. AskArthur is not responsible for any such charges.
3. Opt-Out & Customer Support
You may opt out at any time by replying with:
STOP to cease all messages immediately.
HELP for assistance or customer support.
Alternatively, you may contact us directly at:
Email: support@AskArthur
Mail: Ronin Tech LLC 100 Norfolk St Apt 5c, New York, NY 10003
4. Data Collection, Use & Storage
AskArthur collects and securely stores the following information:
Your phone number
Opt-in timestamp
IP address at the time of opt-in
Responses to SMS messages
This data is solely used to deliver the messaging services you have opted into and to provide related customer support services. Your data may be processed and stored in the United States or other jurisdictions in which AskArthur or its service providers operate. Your personal data will be retained only for the period necessary to provide the services or as required by applicable law.
5. Privacy & Data Protection
We respect your privacy and commit to the following:
Your personal data will never be sold, rented, or shared with third parties for unrelated marketing purposes.
Your data will only be used to provide the requested messaging services and customer support.
We employ appropriate technical and organizational measures to ensure your data is securely stored and processed in accordance with applicable privacy regulations.
For full details on how we protect and handle your data, please review our complete Privacy Policy.
6. Eligibility
To participate in this program, you must:
Be at least 18 years of age.
Reside in a jurisdiction where participation in SMS programs is legally permitted.
Minors under the age of 18 are not eligible to participate.
7. Changes to Terms & Conditions
AskArthur reserves the right to modify these terms at any time to reflect changes in laws, regulations, or services offered. Your continued participation following updates signifies your acceptance of such changes. We will notify you of significant updates via SMS or through our website.
8. Specific Provisions for Canada and the EU
Canada (CASL): By opting in, Canadian residents explicitly agree to receive electronic messages as per CASL regulations. Consent may be withdrawn anytime by replying STOP or contacting customer support.
European Union (GDPR): EU residents acknowledge that their personal data is processed based on consent (GDPR Article 6(1)(a)). You retain the right to withdraw consent at any time, request access to your data, and request rectification or deletion of your personal information. Contact our Data Protection Officer at privacy@AskArthur for any EU-specific inquiries or requests.