The AI Guest Communication
Platform for Restaurants and Hotels.
Arthur answers calls, texts, and emails in 30+ languages, books reservations, takes orders directly into your POS, and captures event and catering inquiries, so your team can focus on delivering exceptional guest experiences.
Always here for your guestsA private dinner for 42?
We’re planning a team dinner next month. Do you have a private room?
ARTHUR REPLIES
We’d love to help. What date are you considering, and do you have a preferred menu or budget?
2 × Margherita pizza1 × Extra basil
In good company. Trusted by hospitality teams.
Good conversations.
Real work, taken care of.
One Arthur for the calls, bookings and guest requests that pull your team in every direction.
More bookings.
Less phone juggling.
Arthur handles bookings, changes and cancellations through your reservation system, while capturing the details that make a visit personal.
- OpenTable and Resy reservation workflows
- Guest preferences, celebrations and special requests
- Booking confirmations and useful links by text
Every inquiry.
A clear next step.
Turn event and catering calls, texts and emails into organized opportunities your team can act on.
- Date, guest count, budget and preferences captured
- New, to contact, won and lost inquiry stages
- AI summaries, missing-detail flags and instant alerts
“We’re planning a private dinner for about 35 people.”
Inquiry details and next steps, ready for your team.
From the phone.
Straight to your POS.
Arthur takes pickup and delivery orders, captures customizations and helps guests pay ahead with Arthur Pay.
- Orders sent directly into your connected POS
- Clear item quantities and repeated modifiers
- Secure advance payment links by text
2 × Margherita pizza1 × Extra basil
Helpful answers.
Thoughtful handoffs.
Arthur answers from your hours, menus and policies. Staff can step into the conversation whenever a guest needs a person.
- Two-way SMS with a searchable team inbox
- AI voicemail summaries and direct text replies
- VIP handling, lost-and-found reports and staff transfers
Item and visit details logged. Staff follow-up required.
One conversation.
A confirmed stay.
Arthur helps guests find the right room, captures their travel plans and books directly through your hotel’s connected PMS.
- Arrival, departure, guest count and room preferences
- Room reservations through Mews and Cloudbeds
- Booking confirmations and guest follow-up by text
- Check-in
- Friday
- Check-out
- Sunday
- Guests
- 2 adults
- Room
- King room
A clearer picture. A more informed team.
Calls, reservations, orders and event inquiries in one view—with a focused queue for the follow-ups that need you.
The first hello.
The next room booking.
Help guests plan their stay and book directly with your property. Arthur gathers travel dates and room preferences, connects with your PMS, and keeps the conversation going after check-in.
- Check-in
- Friday
- Check-out
- Sunday
- Guests
- 2 adults
- Room
- King room
More time for guests.
Arthur has the conversation.
See what Arthur can do for your restaurant or hotel.